Returns and Exchanges

All sales are final. Seeds and plants are living, perishable products. Since we cannot verify how they have been stored or handled once they leave our care, we cannot ethically re-stock or re-sell returned seeds or plants.

Purchases from our store also help support Working Food's nonprofit programs, and some products directly extend that impact through our give-one, receive-one model. To help us direct more resources toward our community work, we are unable to accept returns or exchanges for merchandise or other products.

If you receive the wrong item, a missing item, a damaged item, or there is another error with your order, we're committed to making it right. Please contact us within 15 days of your purchase with your order number and a description of the issue. We will work with you to resolve the problem as quickly as possible. For assistance, please email: seedorders@workingfood.org.